McDonald's

Reviews

• ★ ☆ ☆ ☆ ☆
  Consistently the worst McDonald's customer service I have had the displeasure of experiencing. I work nearby and every time I've thought to give this place another chance they have only shown me that they are incapable of taking a basic order with the drive through. Literally. They will ignore you and you will sit there next to the speaker and watch as the other lane just cruises on by. Not just one or two cars, many. Today four cars drove past me before I just gave up and drove up to the first window since I was lucky enough to be at the head of the line for a change instead of trapped between waiting cars. When I asked the staff member at the window what was going on she explained that there are two people manning the lanes, one per side. My experiences with other McD's has always been one person manning the drive through. I guess this isn't the case for everywhere although the only ones I go to are always busy in the mornings and lunch times and are on busy streets). Maybe it's not the case for every hour (ie lunch rush). Whatever is going on here, management needs to get their act together. This place is not worth the hassle and I'm done with it.
  By Nazanin Abedin, March 28, 2017
• ★ ☆ ☆ ☆ ☆
  Went through drive thru around 11pm on a Thursday. They say all day breakfast, it took 14 minutes to get a sausage egg mcmuffin meal. That's ridiculous.
  By Eric Lacroix, January 22, 2017
• ★ ★ ★ ★ ☆
  One of the cleanest McDonalds you will ever visit. I like the "bring to your table" service (when they ask). Only complaint would be how some cashiers don't know how to deal with phone coupons. Some insists you swipe other don't care as long as they see it. Coupons are applied differently from one cashier to the next. Same order, price can vary by as much as $4. Still a good deal when coupons are available otherwise overpriced.
  By Lukus Ottawa, October 05, 2016

Photo gallery of McDonald's

About McDonald's in Ottawa