Rayan Poissonnerie & restaurant

Reviews

• ★ ☆ ☆ ☆ ☆
  The service is lacking. At 6pm I ordered fried calamari, grilled jumbo shrimp and a large salad for pick up. In fairness, they did indicate that it was busy. However, when my wife arrived to pick up the food at approx. 6:45pm, the food was not ready. She proceeded to ask a waiter about the order, he indicated that he would check and then never returned. A little while later, she asked yet another waiter who checked and returned to tell her to speak with the manager. So she did, only to be told, the order was never put in. It was 7:20pm by the time the food was finally ready. When my wife approached the cash to pay, she was expecting some sort of compensation...she was told the food is too expensive. Clearly our time and patronage was not worth that. They did however, offer an insulting $2 off a large salad that was entirely made up of romaine lettuce, a quarter of a tomato and some onion. This they have the nerve to sell for $8. To add to the insult, they forgot the cocktail sauce and the tarter sauce. The seafood was good, the salad sad but what really ruined the meal was the lousy service, the utter lack of concern on their part and a customer left feeling that there was no recourse whatsoever. Given the price...unforgivable. Thus, my first ever review of any business ever...truly. I can't emphasize how much poor customer service can absolutely put to ruin an otherwise decent meal.
  By Rogue Trader, May 02, 2017
• ★ ☆ ☆ ☆ ☆
  Terrible, TERRIBLE service. Every time I come here with friends, there is always a problem. Their attitude is careless and negligent, and their food is inconsistent (they constantly confuse our orders). Generally, the food is excellent, but their service is something that has made me stop coming here.
  By ADDADSDADS SASASDAS, February 14, 2017
• ★ ★ ★ ★ ★
  I can't stop thinking about this restaurant! If you are looking for something unique, delicious and authentic, it's a must-try! I was only in town for a day and stopped here with some colleagues... I wish I lived closer. The fish is displayed and clearly fresh, it makes you feel like you are somewhere in Europe. And i'll have you know, I would consider myself a fry-connoisseur and they made a mark! We had a fantastic family style meal with plenty to go home for each of us. In addition the service was great. I would highly recommend this for an interesting date, family outing or hosting out-of-town guests!
  By Nikola Serodio, December 28, 2016

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About Rayan Poissonnerie & restaurant in Ottawa